Privacy Policy

Product: QuickEETs  

Operated by: NDara Pte Ltd (UEN: 202540998M)

Registered Address: Singapore  

Effective Date: 20th May 2026

Primary Domain: quickeets.com  

By creating an account, purchasing credits, or using the Platform in any way, you agree to be bound by these Terms. If you do not agree, do not access or use the Platform.

1. Introduction

NDara Pte Ltd ("NDara", "we", "us", "our") is committed to protecting the personal data of all individuals who interact with the QuickEETs platform, available at quickeets.com and ph.quickeets.com. This Privacy Policy explains how we collect, use, store, share, and protect personal data in connection with your use of QuickEETs. It applies to all users, including exporters, manufacturers, food producers, importers, distributors, trade teams, and any other individuals or entities who access the Platform. By creating an Account or using the Platform, you acknowledge that you have read and understood this Policy.

2. Regulatory Framework

NDara is a Singapore-incorporated company. Our primary legal framework is the Personal Data Protection Act 2012 of Singapore (PDPA). Because QuickEETs serves users internationally, our data practices are also broadly consistent with the EU General Data Protection Regulation (GDPR) for users in applicable jurisdictions. Where applicable law imposes additional obligations, we will meet those obligations.

3. Data We Collect

We collect the following categories of personal data in connection with the Platform. We do not intentionally collect sensitive personal data (such as data relating to health, race, religion, or biometrics) unless specifically required for a product category or corridor where such data is relevant to an export readiness assessment.

Identity & Contact

  • Full name, job title, and organization
  • Email address and phone number

Account Data

  • Login credentials and account identifiers
  • Billing details and payment history (via Stripe; full card details not stored)

Product & Submission Data

  • Product information, SKU details, route and destination market selections
  • Certifications, test reports, compliance documents submitted for readiness checks

Usage & Technical Data

  • Platform interactions, session activity, uploaded files, user preferences
  • IP address, device identifiers, browser type, operating system, session logs

4. How We Collect Your Data

Directly From You

When you register for an Account, submit a SKU, upload documents, or contact us.

Automatically Via the Platform

When you browse, navigate, or interact with Platform features — capturing technical and usage data.

From Payment Processors

From Stripe, in connection with credit purchases and billing transactions.

From Authorised Third Parties

From third parties where you have authorised them to share information with us in connection with the Platform.

5. How We Use Your Data

We use personal data for the following purposes, each supported by an appropriate legal basis under applicable law.

6. Product Data and Third-Party Sharing

A core function of QuickEETs is to assemble and validate Product Data in support of export readiness. This process requires sharing Product Data beyond NDara's internal systems. By submitting Product Data to the Platform, you acknowledge and agree that such data — including certifications, test reports, regulatory documents, and related materials — may be shared with:

Importers & Distributors

And their respective partners, agents, and affiliates, in connection with evaluating and processing product submissions for the relevant Corridor.

Government Agencies & Regulatory Authorities

Including food safety authorities, customs bodies, and other applicable regulators in origin and destination markets, in connection with export and import review or processing.

7. Other Disclosures of Personal Data

In addition to the sharing described in Section 6, NDara may disclose personal data to infrastructure and technology providers (including cloud hosting providers that support Platform operations), Stripe for payment processing, professional advisors (legal, financial, and audit) on a confidential basis, and regulators and authorities where required or authorised by applicable law. All such disclosures are subject to appropriate contractual and technical safeguards. NDara does not sell personal data to third parties.

8. Third-Party Processors

NDara engages third-party service providers to support delivery of the Platform. NDara will update this list from time to time. Contact quickeets@ndara.io for the most current list of processors. Stripe operates its own privacy policy and data practices. Charges are processed in United States Dollars (USD). NDara does not store full payment card details.

9. International Data Transfers

NDara operates from Singapore and serves users internationally. Personal data may be processed in jurisdictions outside Singapore, including in connection with the use of cloud infrastructure or third-party processors. Where personal data is transferred outside Singapore, NDara implements appropriate safeguards including contractual protections with recipients, standard contractual clauses where applicable, and technical and organizational security measures. Where the GDPR applies to a transfer, NDara will ensure the transfer meets the relevant requirements under that regulation, including reliance on an appropriate transfer mechanism.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law. Retention periods may be extended where required by law, regulation, or ongoing legal proceedings. Upon expiry of the applicable retention period, data is securely deleted or anonymised.

11. Data Security

NDara implements reasonable and appropriate technical and organizational measures to protect personal data against unauthorised access, loss, alteration, and disclosure. No system can guarantee absolute security. In the event of a data breach that is required to be notified under applicable law, NDara will investigate, contain the incident, and notify affected parties and relevant authorities as required.

Access Controls

User authentication and role-based access controls to limit data exposure.

Encryption

Data encrypted in transit and at rest using industry-standard protocols.

Secure Infrastructure

Platform hosted on secure, resilient cloud infrastructure with controlled access.

Monitoring & Detection

Continuous monitoring, logging, and incident detection to identify and respond to threats.

12. Your Rights

Depending on your location and the applicable legal framework, you may have the following rights in relation to your personal data. To exercise any of these rights, contact us at quickeets@ndara.io. We will respond within the timeframe required by applicable law. Please note: where Product Data has already been shared with importers, distributors, or government agencies in the ordinary course of the Platform's operation, we may not be able to retrieve or delete that data from third-party systems, and will inform you of any such limitations.

Under the PDPA (Singapore)

  • Right to access personal data held about you
  • Right to correct inaccurate or incomplete personal data
  • Right to withdraw consent (where processing is consent-based), noting that withdrawal may affect your ability to use the Platform

Additionally, Where the GDPR Applies

  • Right to erasure ("right to be forgotten"), subject to applicable exceptions
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing based on legitimate interests

13. Cookies and Tracking

The Platform may use cookies and similar technologies to support session management, security, and basic analytics. Where required by applicable law, we will seek your consent before placing non-essential cookies. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality.

14. Children's Data

15. Contact and Data Protection Inquiries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact:

NDara Pte Ltd

Attn: Data Protection
quickeets@ndara.io
quickeets.com

Singapore — PDPC

You have the right to lodge a complaint with the Personal Data Protection Commission of Singapore (PDPC).

EU — Supervisory Authority

Where the GDPR applies, you may lodge a complaint with the relevant supervisory authority in your jurisdiction.

16. Updates to This Policy

NDara may update this Privacy Policy from time to time to reflect changes in the Platform, our data practices, or applicable law. Updated versions will be posted at quickeets.com. Continued use of the Platform after publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.